Budds’ Express Service – The new standard in customer care!
Budds’ BMW understands that our clients are always on the move. In light of this, we have created Budds’ Express Service, to minimize the disruption experienced by our clients in bringing their BMW in for service.
A dedicated service advisor and team of technicians work with our Express Service clients to ensure they receive the quickest service in a timely manner. Any client with a vehicle that is in need of eligible maintenance or repair will be welcomed with open arms into Express Service, and the work is started without delay. Your vehicle will be serviced, washed, and back in your hands in under 2 hours so that you can continue with your own commitments.
In addition to making sure your service is quick, Budds’ would like to ensure that you are able to be productive and/or entertained while the service is being completed. For your convenience Budds’ BMW is equipped with wireless internet access throughout, so don’t forget to bring your laptop! In our customer lounge above the MINI department you will find a workspace available for your use, as well as a seating area with leather couches, a plasma screen with satellite television, DVD player and surround sound. If you will be accompanied by any young accomplices, the kids’ stimulation centre is also located in this area.
If you would prefer, we have three individual entertainment zones equipped with leather massage chairs and plasma screens with satellite television. We also have a number of new release DVDs available for your viewing pleasure, at no cost to you. For those craving a little more excitement, our MINI racing simulator is sure to please! Built on the real front end of a MINI Cooper, you can ‘drive’ to your hearts content on a number of tracks from around the world.
You are also welcome to explore our showroom and the exciting new models offered by BMW and MINI. Your sales representative would be happy to make arrangements for a test drive, if you so desire.
If your sights lie outside the boundaries of Budds’ BMW, our concierge service would be delighted to offer you transportation to a shopping mall, golf course, coffee shop or other destination of your choice in the Oakville or Burlington area.
When your time on the town or in our lounge is finished, so will be the service on your BMW – Budds’ Express Service ensures that you have your vehicle serviced and washed and the keys back in your hands in 2 hours, so that you can get back to your own commitments.
